Alasdair MacDonald MEng Alasdair is a systems thinker with a background in Civil and Infrastructure Engineering (MEng). He has been working in the field of organisational performance for three years and is currently undertaking doctoral research towards a PhD in performance measurement and management in the Systems Research Centre at the University of Bristol. Along with extensive knowledge of current performance measurement practice, Alasdair is in the process of publishing academic literature and writing up a 70,000 word thesis as part of his doctoral studies. Alasdair has specific experience in the design and implementation of performance measurement frameworks and Lean practices within the UK Highways Industry. He is a keen facilitator, and has helped design and deliver workshops in statistical process control, qualitative analysis and process modelling techniques.
Murder - or a case of serious neglect? What happened to the "P" in the PDSA Cycle?
During this highly interactive session we’ll investigate a murder. We’ll be asking whether the "P" of the PDSA Cycle has been bumped off, and if so, by whom & why? Murder, or a case of serious neglect? We will match Emma's observations at work with Alasdair's detailed research into organisational behaviour related to systems, to identify where "P" has gone, and some practical steps to getting it back!
Joint session with Emma Langman