Emma Langman
Emma Langman 
Website: http://www.atkinsglobal.com

Murder - or a case of serious neglect? What happened to the "P" in the PDSA Cycle?

During this highly interactive session we’ll investigate a murder. We’ll be asking whether the "P" of the PDSA Cycle has been bumped off, and if so, by whom & why? Murder, or a case of serious neglect?

We will match Emma's observations at work with Alasdair's detailed research into organisational behaviour related to systems, to identify where "P" has gone, and some practical steps to getting it back!

Joint session with Alasdair MacDonald