The Deming Chain Reaction

  Improve Quality of Product and Service  
Costs decrease because of less rework, fewer  mistakes, fewer delays and snags, better use of time and materials
    Productivity Improves    
    Capture the market with better quality and lower price    
    Stay in Business    
    Provide jobs and more jobs    
Dr W Edwards Deming
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Management without leadership is tyranny
Leadership without management is wasteful

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